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Do it right, do it the best, and do it at the most competitive price is Imperial’s commitment to our customers. We start your service by setting up an initial inventory of the most popular drinks, snacks and foods. Second, we track your employees' purchases and set-up a custom Consumption Profile for your account so that each machine has your employee’s favorite items. By using machine audits, hand-held computers, and wireless technology, we candynamically schedule your vending machine service before your most popular items are out of stock. Wireless technology is like having a manager from Imperial at every snack and pop machine,24 hours a day that can call in automatically and tell Imperial to come and service an account. Imperial is the only vending company in our 4 state foot print that has this service capability on 100% of our snack and beverage equipment. Our service commitment also includes preventative machine maintenance, 2 hour response times on Customer Service Calls, 24 hour customer service representatives, and an integrated communications system with call tracking.